The Masters Series: Systems Thinking Articles

Explore the hidden patterns and principles behind everyday challenges.
From cause and effect to feedback loops — discover how systems shape your results.

Audio Thumbnail

Making Your Mental Models Visible
How To Uncover The Invisible Beliefs That Script Your Automatic Responses.

🎧 Listen To This Audio Article

You're performing in a play where you keep delivering the same lines and making the same mistakes, but you can't see the script that's controlling your responses - it was written by your past experiences and runs automatically in your mind. These invisible mental models determine what you notice, what you consider possible, and how you react to everything that happens to you. Once you learn to see these hidden lenses clearly, you can finally choose which beliefs to keep and which ones to rewrite.
Full article below or listen to the audio.

Making Your Mental Models Visible

How to uncover the invisible beliefs that script your automatic responses

Imagine you're watching a play where the actors keep delivering the same lines, making the same mistakes, and ending up in the same tragic situations night after night. You're sitting in the audience thinking, "Why don't they just do something different?"

Then you realize: the actors aren't choosing their lines. They're reading from a script they can't see, written by someone they've never met, based on a story they don't remember agreeing to perform.

Your life works the same way. You're the actor, and your mental models are the invisible script.

 

The Invisible Scriptwriter

A mental model is like a lens through which you see reality. It's a set of assumptions, beliefs, and rules about how the world works that operate automatically in the background of your mind.

These lenses determine:
- What you notice and what you ignore
- What you consider possible and what you dismiss as unrealistic
- How you interpret other people's behavior
- What you expect to happen in different situations
- How you automatically respond when certain triggers occur

Most people live their entire lives without ever examining these lenses. They just assume that what they see through them is "reality" - not realizing they're seeing reality filtered through invisible assumptions.

The Restaurant Story

Let me show you how powerful mental models are with Lisa's restaurant story.

Lisa had been single for three years and couldn't understand why every promising relationship ended the same way. She'd meet someone great, things would go well for a few weeks, then she'd start feeling anxious and picking fights until they eventually broke up.

During one of our conversations, she mentioned something that seemed unrelated: she never sent food back at restaurants, even when it was completely wrong.

"What do you mean?" I asked.

"Well, if I order a chicken salad and they bring me a burger, I just eat the burger. I don't want to bother the server or make them think I'm difficult."

That's when we discovered Lisa's invisible mental model: "If I have needs or express dissatisfaction, people will find me difficult and reject me."

This script was running automatically in every area of her life:

At restaurants: Accept whatever you get, even if it's not what you ordered.

At work: Don't ask for raises or better assignments because that's being demanding.

In relationships: Don't express what you need because that's being needy.

But here's what was really happening in her relationships: Because Lisa never expressed her actual needs, she felt increasingly frustrated and unheard. The frustration would build until it exploded in seemingly random fights about small things. Her partners had no idea what was really bothering her because she'd never told them.

Her mental model - designed to prevent rejection - was creating the very rejection it was trying to avoid.

 

 

The Three Layers of Mental Models

Mental models operate at three different levels, like layers of an onion:

Surface Layer - The Rules: "I should always be nice to people."

Middle Layer - The Beliefs: "If I'm not nice, people won't like me."

Core Layer - The Assumptions: "My worth depends on other people's approval."

Most people only notice the surface layer - the rules they follow. But the real power lies in the deeper layers - the beliefs and assumptions that create those rules.

 

The Archaeology of Your Mind

Uncovering mental models is like being an archaeologist of your own mind. You start with visible artifacts (your behaviors and reactions) and dig deeper to find the invisible structures that created them.

Here's how to excavate your own mental models:

Step 1: Notice Your Automatic Responses

Pick an area of your life where you consistently react the same way, even when you don't want to.

Maybe you:
- Always say yes when people ask for favors, even when you're overwhelmed
- Get defensive whenever someone gives you feedback
- Avoid speaking up in groups, even when you have good ideas
- Procrastinate on important tasks but have no trouble with urgent ones

Step 2: Ask the Belief Detective Questions

For each automatic response, ask:
- "What would have to be true for this response to make sense?"
- "What am I afraid will happen if I respond differently?"
- "What do I believe about myself, others, or the world that makes this feel necessary?"

Step 3: Follow the Thread Backward

Keep asking "Why?" until you reach a core assumption.

Example with chronic people-pleasing:
- Why do I always say yes? → Because I don't want to disappoint people
- Why don't I want to disappoint people? → Because they might get upset with me
- Why would that be a problem? → Because they might not like me anymore
- Why would that be terrible? → Because I need people to like me to feel okay about myself
- Why do I need that? → Because I'm not inherently valuable on my own

Step 4: Test Your Discovery

Look for evidence of this same mental model in other areas of your life. If you've found a core assumption, it should show up in multiple contexts.

If your core assumption is "I'm not inherently valuable," you might also:
- Overwork to prove your worth at your job
- Apologize excessively for normal behavior
- Have trouble accepting compliments
- Feel guilty when you rest or have fun

 

The Mental Model Museum

Let me share some common mental models I've discovered with clients, told as the stories they create:

The Scarcity Model: "There's never enough (time, money, love, opportunities) to go around."
Story it creates: Life becomes a constant competition. You hoard resources, rush through experiences, and feel anxious about missing out. Every opportunity someone else gets feels like one less for you.

The Perfect Performance Model: "I'm only acceptable when I do everything perfectly."
Story it creates: You procrastinate on important tasks because starting means risking imperfection. You're paralyzed by small decisions. You apologize for normal human mistakes as if they're moral failures.

The Mind Reading Model: "If people really cared about me, they'd know what I need without me having to ask."
Story it creates: You drop hints instead of making direct requests. You feel hurt when people don't pick up on your unspoken needs. Relationships feel like tests that people keep failing.

The Danger Everywhere Model: "The world is fundamentally unsafe, and bad things happen when you let your guard down."
*Story it creates*: You catastrophize about unlikely scenarios. You avoid taking risks that could improve your life. You exhaust yourself trying to control things that are actually unpredictable.

The Strong and Independent Model: "Needing help from others is a sign of weakness."
Story it creates: You struggle alone with problems that could be easily solved with assistance. You miss opportunities that require collaboration. You burn out trying to do everything yourself.

 

The Origin Story Investigation

Mental models don't appear out of nowhere. They're usually created during specific experiences - often in childhood - when your young mind needed to make sense of confusing or painful situations.

A child whose parents fought constantly might develop the model "Conflict is dangerous and must be avoided at all costs."

A child who was praised only for achievements might develop the model "My worth depends on what I accomplish."

A child who experienced unpredictable care might develop the model "People leave, so don't get too attached."

These models made perfect sense at the time. They were survival strategies that helped navigate difficult situations. The problem is that your adult mind is still running software written by your child mind for circumstances that no longer exist.

 

The Rewriting Process

Once you've identified a mental model, you might feel tempted to just "stop believing it." That rarely works. Mental models are deeply ingrained patterns that have been reinforced for years or decades.

Instead, try this gentler approach:

Step 1: Appreciate the Intent
Recognize that your mental model was trying to protect you. Thank it for its service, even if it's no longer helping.

Step 2: Question the Current Accuracy
Ask: "Is this still true in my current life? Are there examples that contradict this belief?"

Step 3: Experiment with Alternatives
Instead of trying to believe something completely different, try: "What if this were only sometimes true?" or "What if this were true in some situations but not others?"

Step 4: Collect New Evidence
Start noticing examples that contradict your old model. When someone responds positively to your boundaries, when expressing needs strengthens a relationship, when making mistakes doesn't lead to rejection.

Step 5: Practice the New Script
In low-stakes situations, try acting as if a different model were true. See what happens.

 

The Laboratory of Daily Life

Your daily life becomes a laboratory for testing mental models. Each interaction is an experiment that either confirms or challenges your existing beliefs.

Lisa started her experiment by sending back one incorrectly prepared meal at a restaurant. When the server was perfectly friendly about fixing it, she had her first piece of evidence that expressing needs didn't automatically lead to rejection.

She gradually expanded the experiment: asking for a deadline extension at work, telling a friend she couldn't help with moving, expressing a preference about which movie to see.

Each positive response became evidence for a new mental model: "I can have needs and express them respectfully, and most people will respond well."

 

The Domino Effect of Model Changes

When you change a core mental model, it's like replacing the foundation of a house. Everything built on top of it shifts automatically.

When Lisa shifted from "Having needs makes me difficult" to "Having needs makes me human," multiple areas of her life improved simultaneously:

- Her work performance increased because she started asking for the resources she needed
- Her friendships deepened because she became more authentic about her preferences
- Her next relationship lasted because she could express concerns before they became resentments
- Even her restaurant experiences improved because she actually got the food she ordered

One mental model change, multiple life improvements.

 

The Script You Never Wrote

Here's the liberating truth: most of your mental models weren't consciously chosen by you. They were installed by circumstances, inherited from family, or absorbed from culture.

You've been acting from a script you never wrote, performing in a play you never auditioned for.

But once you can see the script, you can rewrite it.

 

Your Mental Model Excavation

Pick one area of your life where you consistently react in ways you don't like or understand.

Follow the thread backward:
- What am I doing automatically?
- What would have to be true for this to make sense?
- Where else do I see this pattern?
- When might I have first learned this rule?
- How is this belief helping me? How is it limiting me?
- What would be possible if this weren't absolutely true?

Don't try to change the belief immediately. Just make it visible. Just see the lens you've been looking through.

Awareness is the first step toward choice.

 

The Freedom of Seeing

When you can see your mental models clearly, something profound happens: they stop being "reality" and become "one way of seeing reality."

That shift - from "this is how things are" to "this is how I've been seeing things" - is the beginning of true freedom.

You're no longer an actor trapped in someone else's script. You're a writer who can rewrite the story.

 

Your Invisible Made Visible

The mental models that have been invisibly shaping your life are about to become visible. Once you see them, you can choose which ones to keep, which ones to modify, and which ones to replace entirely.

Welcome to the beginning of conscious living - where your responses become choices instead of automatic reactions.

The invisible scriptwriter is about to meet the conscious editor. And that's when your real story begins.

In our next article, we'll learn the Iceberg Tool - a method for systematically diving beneath surface problems to discover the deeper structures and beliefs that create them.